Shipping & Returns
All items purchased from Body Armor Outlet, will be shipped within 24hours of a cleared payment of operational business days. If manufacturing time is needed for any item purchased, this item will be shipped within the 24 hours of receiving the finished product from the manufacturer excluding non-operational days. For hours of operation please look at the bottom of this page. If you need to have an order immediately please contact us before ordering to verify that your items are in stock. When items are not in stock they are ordered to fulfill your order. Any orders placed with BAO after 11am EST will be shipped the following business day, excluding weekends and holidays. If a shipment needs a change of address after the order has been shipped (UPS), the cost accrued to do this will be requested in order to process the re-route shipment request. If you have questions on estimated ship times please contact us before ordering.
This is based of items purchased, please see specified items for cost details.
Optional Shipping Insurance
This can be added to items purchased. Please see specified items for cost details.
FREE standard shipping for orders with an order total of $199 or more. Standard shipping for online orders with an order total of $198.99 or below. Qualifying amount applies to merchandise only. Subject to change without notice. Offer valid for standard shipping within the continental United States. Some restrictions apply.
Shipping rates apply to all products. Some orders may require additional shipping charges:
- Free Shipping does not apply to orders shipped outside of the continental United States; you will be charged the Standard Shipping Charges your product(s) subtotal in addition to the $25.00 out-of-US Surcharge in the case of Alaska, Hawaii and all other Territories.
- Free Shipping does not apply to state contract pricing, bids, or quotes where shipping fees have been applied. In these cases the products are typically substantially discounted.
- Free Shipping does not apply to closeout items.
- All exchanges are subject to shipping charges unless an error on our part occurred.
- APO and FPO addresses are not eligible for this promotion and may incur additional charges
- Additional fees apply to hazardous materials/chemicals/aerosols, oversized, or heavy items/orders over 70lbs.
- Some vendors excluded, including but not limited to: EoTech, Leatherhead, Ultimate Training Munitions (UTM).
Body Armor Outlet requires that you contact us prior to the return of any item. From the date of delivery you will have fourteen (14) days to return items purchased. Store credits can be offered on all items purchased. If the item purchased is not as described we can offer a full refund. There is a 15% restocking fee for all items. If an item is ordered by the factory, then the fee will be adjusted per the manufacturer's cost to return an ordered item(s). If there is an exchange of the item for a similar item, we reserve the right to waive this 15% restocking fee. Body Armor Outlet reserves the right to deny a return that is not returned in the same condition as when it was originally mailed from our location, shows any signs of wear (on new items), or for any reason we feel you jeopardized the ballistics or items. Any issued RMA's are valid for 7 days from the issued date and are required to be shipped back within this 7 day period. Shipping redirects or re-shipments, costs accrued are covered by the customer. Any returns need to be sent with a tracking number; we are not responsible for lost or stolen returns while in transit back to us.
All refunds will be issued back within 7 days from the date the item is received by Body Armor Outlet. We reserve the right to deny a refund if the returned product is not in the same condition as when it was originally mailed from our location if it shows any signs of wear (on new items), or for any reason we feel you jeopardized the ballistics. All returned items must be shipped with a tracking number. We are not responsible for lost or stolen returns while in transit back to us.
Call Us Toll Free: 1-888-884-2427
Hours of Operation
Monday-Friday: 9:00am to 5:30pm EST
Saturday: Office Closed / Store: 10:00am to 2pm EST